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case study: Care UK

Moving the future of healthtech forward in a highly regulated industry

Young Hands Holding Old Hands

Care UK is a leading health service provider in the UK, managing care homes and services and operating the NHS 111 call service. They offer a wide range of support services, from dementia care and short stay respite breaks to registered nursing care.

the goal

The Care UK team are experts within the infrastructure deployment of health provision. They asked Thrive to help them envisage and enable services beyond their traditional offering in order to provide new and innovative ways to support and care for their elderly clientele. 

the challenge

Health technology is a highly regulated industry with a complex logistical infrastructure. It is imperative that standards are upheld for quality, safety and effectiveness. This needed to be kept in mind throughout the process, while also creating a potential step change in the future technology enabled care of the elderly.

the solution


We began with a consulting stage in order to gain a deep understanding of the project, and liaised with stakeholders already engaged with the development to establish a pragmatic approach to delivery. After this, we moved on to conducting a systematic assessment and risk analysis of the technology landscape, putting forward development options and potential Form Factors for a highly innovative, wearable technology-enabled digital service platform. Thrive leveraged hardware, software, data and user centred design expertise in combination with Care UK’s remote healthcare infrastructure to prepare a roadmap for deploying a large scale IoT service.


Thrive continues to support Care UK towards roll out of pragmatic solutions for real-world use and how wearable technology will operate with external applications and systems in different contexts.




 CAD - Mechanical | Wearable Medical Devices |Service Design| Vital Signs Monitoring

form factor


Working with the Thrive team allowed us to de-risk our planned technology rollout. They delivered a body of research and concept work to our team to guide and inform decision making at board level.

Barry Nee, Chief Information Officer, CareUK

project lead

Jacob Thrive Wearables.png
Jacob holds a PhD in experimental physics and his specialisms lie in using technology to solve big problems in health and wellness. Designing high-impact wearable technology represents a challenge that Jacob finds fascinating, and is at the core of his interest and expertise. He speaks globally on the topic, specialising in the creation of data-driven, human-centred wearable technology products.

Jacob Skinner, CEO

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