Case Study

A technology roll out for the UK’s leading health service provider


The Client

Care UK is a leading health service provider in the UK, managing care homes and services and operating the NHS 111 call service.

The Challenge

Health technology is a highly regulated industry with a complex logistical infrastructure. It is imperative that standards are upheld for quality, safety and effectiveness. While the Care UK team are experts within the infrastructure deployment of health provision, they asked Thrive to help them envisage and enable future new services beyond their traditional offering.
Care-UK logo



Thrive worked strategically with the board of Care UK to create a potential step change in the future technology enabled care of the elderly. We began with a consulting stage, committed to understanding the project in detail, and liaised with stakeholders already engaged with the development to establish a pragmatic approach to delivering the vision.

We conducted a systematic assessment and risk analysis of the technology landscape and put forward development options and potential Form Factors for a highly innovative, wearable technology-enabled digital service platform.

Thrive continues to support Care UK towards roll out of pragmatic solutions for real-world use and how wearable technology will operate with external applications and systems in different contexts.

Thrive leveraged hardware, software, data and user centred design expertise in combination with Care UK’s remote healthcare infrastructure to prepare a roadmap for deploying a large scale IoT service.


“Working with the Thrive team allowed us to de-risk our planned technology rollout. They delivered a body of research and concept work to our team to guide and inform decision making at board level.”

Barry Nee, Chief Information Officer, CareUK

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